Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together.
To exercise your right of withdrawal, you must inform us
Kerstin Weichenhain,
Katelnburgstr. 7,
38723 Seesen, Deutschland/Germany
Telephone: +49 5384 969871,
Email address: info@mollipolli.de
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we receive notice of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this diminished value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and Grounds for Expiry
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
- for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other items due to their nature;
- for the supply of sealed audio or video recordings or computer software if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
- To Kerstin Weichenhain, Katelnburgstr. 7, 38723 Seesen, Deutschland/Germany, Email address: info@mollipolli.de :
- I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.